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  • Report:  #1078267

Complaint Review: Courtesy Nissan

Courtesy Nissan Group 1 Auto Do not meet customer expectations, lack of quality assurance. Misrepresenting of sales process & contract Dallas Texas

  • Reported By:
    Ted — Dallas Texas
  • Submitted:
    Fri, August 23, 2013
  • Updated:
    Fri, August 23, 2013
  • Courtesy Nissan
    1777 N. Central Expressway
    Dallas, Texas
    USA
  • Phone:
    972 231 2600
  • Category:

Since purchasing car in late 2011 four changes of Service  Director, two General managers.

Only consistent process in service dept is lack of quality, resulting in multiple trips for same issue.

Damage paint or interior without advising, then debate damage.

Seem to have no intention of meeting customer expectations, or concern if you return.

Do not complete repairs on a committed time frame.

 

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