Covenant Transport illegal termination Chattanooga Tennessee
on feb 12 my truck broke down. due to neglegent maintainence on the part of company shop. So when it went down i took it and put the truck in the volvo shop in Spartanburg SC. It was in the shop for 8 days for repair which is understandable due to the volume of business there. I was in constant contact with the volvo dealer and they in turn where in contact with covenant's break down dept. My dispatcher terminated me for being off for 8 days and told me my truck was not in the shop.
According to her{Peggy Lowry dispatcher} she had talked with break down and they told her it wasn't in the shop. Break down has to approve all road repairs before any thing can be done to the company trucks. Be very cautious when applying for this company! thanks for your time in reading this message
Randel
Spartanburg, South Carolina
U.S.A.
5 Updates & Rebuttals
J
Cairo,Georgia,
U.S.A.
Its Common
#6
Fri, September 18, 2009
Its common and a well known fact of the ways that Covenant treats thier employees past or prestnt.
I had a simular thing happen to me when i was at Covenant but, The only diffrence is i was at the Chattanooga terminal where i brought and was instructed to bring the broken down peice of junk truck.
So, i waited and i waited (without any kind of layover pay) and had to sleep at the terminal or in my broken down truck with no heat or power in the middle of the winter time in the yard untill they felt the need to put me over in the prison compound (aka. Covenant motel), They had me waiting almost a month and then they decided that i quit when infact i diddnt and they knew that for a fact. so, i went to dispatch behind locked doors and a counter with a guy that could care less about anything stiiting behhind it in outbound dispatch so, I asked to speak to my dispatcher and outbound told me "She dosent want to talk to any drivers face to face today and to call her on the phone" so, i did just that and what a suprise no answer, so another dispatcher picks up and tries giving me the run around (Like they frequently like to do) so, when i finnaly got ahold of my dispatcher 3 days later she tells me that i quit (apparently without me knowing or having any knowledge that i quit). I got that all straitened out and so, they fired me.
Skeeter
Etowah,Tennessee,
U.S.A.
Communicate properly
#6Consumer Suggestion
Wed, August 01, 2007
Hi. I'm not 100% sure how covenant does things but I'm pretty sure that it's the same with most if not all companies...On the back of each logbook page there's an inspection checklist. If for any reason your truck needs to be taken out of service and put in a shop for maintenance then you need to communicate that with dispatch, your safety department, and the shop at your terminal.
If you cannot get the truck to the terminal then the company will provide you with options as to where you can take it near where your current location is. But proper communication with your company is key. You cannot do anything without their approval. And make sure it's documented.
List everything that needs to be repaired on the back of your log sheet along with the proper signatures (Driver's signature along with the mechanic's signature). As long as you have this you have proof that the truck was indeed serviced, I would also keep the bill of repair to turn in with your trip pak.
Skeeter
Etowah,Tennessee,
U.S.A.
Communicate properly
#6Consumer Suggestion
Wed, August 01, 2007
Hi. I'm not 100% sure how covenant does things but I'm pretty sure that it's the same with most if not all companies...On the back of each logbook page there's an inspection checklist. If for any reason your truck needs to be taken out of service and put in a shop for maintenance then you need to communicate that with dispatch, your safety department, and the shop at your terminal.
If you cannot get the truck to the terminal then the company will provide you with options as to where you can take it near where your current location is. But proper communication with your company is key. You cannot do anything without their approval. And make sure it's documented.
List everything that needs to be repaired on the back of your log sheet along with the proper signatures (Driver's signature along with the mechanic's signature). As long as you have this you have proof that the truck was indeed serviced, I would also keep the bill of repair to turn in with your trip pak.
Skeeter
Etowah,Tennessee,
U.S.A.
Communicate properly
#6Consumer Suggestion
Wed, August 01, 2007
Hi. I'm not 100% sure how covenant does things but I'm pretty sure that it's the same with most if not all companies...On the back of each logbook page there's an inspection checklist. If for any reason your truck needs to be taken out of service and put in a shop for maintenance then you need to communicate that with dispatch, your safety department, and the shop at your terminal.
If you cannot get the truck to the terminal then the company will provide you with options as to where you can take it near where your current location is. But proper communication with your company is key. You cannot do anything without their approval. And make sure it's documented.
List everything that needs to be repaired on the back of your log sheet along with the proper signatures (Driver's signature along with the mechanic's signature). As long as you have this you have proof that the truck was indeed serviced, I would also keep the bill of repair to turn in with your trip pak.
Skeeter
Etowah,Tennessee,
U.S.A.
Communicate properly
#6Consumer Suggestion
Wed, August 01, 2007
Hi. I'm not 100% sure how covenant does things but I'm pretty sure that it's the same with most if not all companies...On the back of each logbook page there's an inspection checklist. If for any reason your truck needs to be taken out of service and put in a shop for maintenance then you need to communicate that with dispatch, your safety department, and the shop at your terminal.
If you cannot get the truck to the terminal then the company will provide you with options as to where you can take it near where your current location is. But proper communication with your company is key. You cannot do anything without their approval. And make sure it's documented.
List everything that needs to be repaired on the back of your log sheet along with the proper signatures (Driver's signature along with the mechanic's signature). As long as you have this you have proof that the truck was indeed serviced, I would also keep the bill of repair to turn in with your trip pak.