Coventry Healthcare Coventry Health, Coventry of Nebraska Coventry cashes premium payment, then terminates the next day. Nationwide
Coventry Healthcare is a horrible company run by horrible people. I have been covered by them twice in the past at previous employers, and even had a hospital stay covered by them long ago, so i thought that when i selected them through the health marketplace, it would be a good choice. Boy was I wrong!
I sent a payment to them the middle of the month, the payment was processed on the 4th of the following month, and a cancellation letter was sent to me dated the 5th, the DAY AFTER they processed it. I had tracking on the letter because of previous issues trying to pay these people, and letter was delivered on the 26th of the month i sent it. Their mailing facility is the Tampa,FL office, normal mail and ebay items take 3-4 days to make it here from that region. After telling the representative this information I was told that I wouls have to file an appeal by mail, to the same office. I then decided it was not worth my time anymore to fight with them and have since obtained another plan from a reputable company.
After all of this, i recieved a check from them for one month's premium payment (i had paid 2) after the termination. Two days after recieving the check, I recieved a collection bill threatening to sue for the one month of premium they had refunded. It also stated that I would be inelligable for the marketplace if I didnt pay them immediatly. When I called about the issue, she said I didnt owe then I asked her to look again. She then said "oh i see we sent that notice, but you should disregaurd. " I made sure to ask for a conversation ID so they wont try to do it again.
This is just one problem that this "healthcare act" has caused. The online marketplace is a joke and pushes the worst insurance companies at you. Coventry also lets you make the first payment on your credit card, but when the next month comes around they deny that they take credit card payments at all. Mismanagement and lack of oversight and structure of this healthcare reform is costing everyone money,