COX BUSINESS COMPLETE RIP OFF Rancho Santa Margarita california
We have Cox and pay $430 a month just for crappy internet and phone. The internet wasn't working (AGAIN) and the tech couldn't figure out the problem and told me a guy would come out and if it was a simple fix there would be no charge. He came out and found my USB had come loose, plugged it back in and charged us $130!
I called and complained as they told me there would be no charge for a simple fix. COX IS THE BIGGEST RIPOFF KNOWN TO MAN! THEY OVERCHARGE YOU FOR CRAPPY INTERNET, LIE TO YOU AND GIVE CRAPPY SERVICE!
IF YOU CAN AVOID COX DO IT! UNFORTUNATELY FOR US THERE IS NO OTHER PROVIDER IN LAGUNA HILLS SO WE ARE STUCK WITH THIS CRAP!