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  • Report:  #434876

Complaint Review: Cox Communications

Cox Communications Failed to post payment! Tulsa Oklahoma

  • Reported By:
    — Sapulpa Oklahoma
  • Submitted:
    Tue, March 17, 2009
  • Updated:
    Tue, March 17, 2009
  • Cox Communications
    6301 Waterford Blvd Ste 200 Oklahoma City Ok, 7318
    Tulsa, Oklahoma
    U.S.A.
  • Phone:
    918-286-4133
  • Category:
    BBB Better Business Bureau
*UPDATE Employee: Re: Billing Errors

On Feb. 23 2008 I mailed Cox Communications a money order for $77.36. They recieved the money order and cashed it then they credited my account only $17.36 instead of $77.36. I sent them the money order receipt. I want them to credit the full amount I sent them, instead of only $17.36 of the $77.36 I sent them.

Jeremy
Sapulpa, Oklahoma
U.S.A.

1 Updates & Rebuttals

Coxtech1

Chesapeake,
Virginia,
U.S.A.

Re: Billing Errors

#2UPDATE Employee

Tue, March 17, 2009

I apologize for the problems getting your payment posted to your account correctly. If you would like further assistance with this matter you can email me at hrd-hsi.newsgroups@cox.com and I'll see what I can do to fix this for you.

-- CoxTech1

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