COX COMMUNICATIONS Horrible service, old equipment and love to steal money (SNEAKY) Had neighbor stealing cable aswell. Tucson Arizona
Got service with Cox in July 2008 and was promised quality service aswell as 1 month free of starz for new service. Had horrible service(cable,phone,and dsl) the whole 1 1/2 month with them and found out I had a neighbor stealing cable from me. They did nothing about it. They credited part of the months bill back for the whole neighbor thing. Since I had no service to bad service for my telephone,dsl and cable services. Well when I though the problem was over... My service kept getting interrupted, shut off and volume was all wack!
They had to come give me a brand new box after all the phone calls I made because the one they gave me was so old and useless.
Last but not least.. The FREE Starz they were providing for me for getting new service with them.. Well they were billing me $14 a month for that. Sneaky- Yeah I would say so. Their customer service is a joke and you have to insist and complain forever to get anywhere with them for their mistakes.
Grecia xxxxxxx
Tucson, Arizona
U.S.A.
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5 Updates & Rebuttals
Tech
Auburn,Kansas,
United States of America
Whose fault?????
#6General Comment
Sat, July 07, 2012
How can Cox, or any company that is know if they are installing a faulty piece of equipment? Not only that you act like it's Coxs' fault that your neighbor is a thief. Why don't you have a little talk with your neighbor about causing you issues, than getting on here blaming Cox for all your problems. They as other companies are not baby sitters, especially for your neighbor. The police don't do anything to them anyways, except ticket them, which goes no where.
Coxtech1
Chesapeake,Virginia,
U.S.A.
Re: Service Issues With Cox
#6UPDATE Employee
Mon, September 22, 2008
I apologize for any issues you are experiencing with your Cox services. Please feel free to email me at hrd-hsi.newsgroups@cox.com and I'll be happy to assist any way I can.
Coxtech1
Chesapeake,Virginia,
U.S.A.
Re: Service Issues With Cox
#6UPDATE Employee
Mon, September 22, 2008
I apologize for any issues you are experiencing with your Cox services. Please feel free to email me at hrd-hsi.newsgroups@cox.com and I'll be happy to assist any way I can.
Coxtech1
Chesapeake,Virginia,
U.S.A.
Re: Service Issues With Cox
#6UPDATE Employee
Mon, September 22, 2008
I apologize for any issues you are experiencing with your Cox services. Please feel free to email me at hrd-hsi.newsgroups@cox.com and I'll be happy to assist any way I can.
Coxtech1
Chesapeake,Virginia,
U.S.A.
Re: Service Issues With Cox
#6UPDATE Employee
Mon, September 22, 2008
I apologize for any issues you are experiencing with your Cox services. Please feel free to email me at hrd-hsi.newsgroups@cox.com and I'll be happy to assist any way I can.