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  • Report:  #1320685

Complaint Review: Cox communications

Cox communications Late fee charge waive was denied Phoenix Arizona

  • Reported By:
    Cheryl — Arizona USA
  • Submitted:
    Thu, August 04, 2016
  • Updated:
    Thu, August 04, 2016

They refused to waive the late fee charge $8.38 after I have not received the bill in mail for about 6 weeks. They replied I could check the bill online. That's unbelievable as I always like to receive paper billings. No courtesy on their part even I begged them just to waive at one time. I am looking forward to disconnecting Cox Internet/TV service when I move out after my apartment lease expires in 8 months. I do not recommend Cox to anyone.

1 Updates & Rebuttals


Jim

Florida,
USA

Smokescreen!

#2Consumer Comment

Thu, August 04, 2016

 YOU know you have the service and the bill is due on a regular basis. This is nothing more than a deadbeat ruse to avoid paying your bill.

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