Complaint Review: CPP Alarm And Video Systems

I worked for this outfit for one year. They install Burglar Alarms, CCTV System, and some Access Control. I turned down a much higher paying job to take this one. Bad choice. They install antiquated system, most everything is still hard-wired. If you want an up to date system, go to someone that sells the Honeywell Lynx or ReadyGuard systems, or the G.E. Systems. These are far more reliable, and if you move, you can easily take it with you. If you need service or repairs from CPP, expect on calling three times before the service manager calls you back. Also, expect a late charge on your bill, even if you paid on time. Benefits and a raise (Right) take six months instead of the standard three, probably because employee turnover is so high, they won't have deal with the paperwork. The only benefit is Kaiser, which you will have to pay a large chunk of, so after six months, even with a raise, you are bringing home less money. No 401K, Retirement, or Dental.The sales staff, is untrained, show up for appointments late, or don't show up at all. They were unable to close any sale leads that I gave them, so I got no commission. A new office manager was brought in after the office staff quit, and was assigned to be my supervisor, even though she had no sales or alarm experience. I had clients that would hang up if they called in and she answered. When I gave one months notice that I was leaving, my hours were reduced to part time, and no reason was given. More time is spent during sales meetings doing "Bible Study" then was given to actual company business. I would be surprised if this company is still around in one year.

Fluffy
Sacramento, California
U.S.A.