CPU Parts International Order has not been fulfilled after paying them 3 moths ago being jerked around, ripoff Little Rock Arkansas
I have been having this issue with this company for a little over 3 months now. Everytime I speak to a particular live operator they seem to just brush me off and they just cut me off from the conversations. I have ordered a pc just to have it cancelled. And then had it re-ordered and supposedly shipped to me last week ( 5-18-04).
I hate to be one who's being annoying but you must understand that I worked hard for the $479 that this company has had for over 3 months All I'ved gotten the past few months are brush offs from people within the company.
I feel like I'm being jerked around everytime I ask what's going on it seems as if these guys have a different set of problems. Which is very frustrating. When i got an e-mail from a mr. hogan he said he was going to refund my money back last month.. I did not recieve a cent.. when I ask they said it was because of a prob with credit card dept. now I spoke to a live operator sam who said he was gonna send me my pc last tuesday. ( may 18th ) today is the 26th and I still have no word on my pc or tracking number. Can you suggest what I should do?
Please help me someone in that company.
Arvin
11421, New York
U.S.A.
1 Updates & Rebuttals
Brandon
Little Rock,Arkansas,
U.S.A.
This customer has been taken care of quite a while ago
#2REBUTTAL Owner of company
Wed, June 30, 2004
The reason the customer didn't get a refund is because he was not the person who used the credit card that purchased the PC. He stated that the credit card was a "friend" of his.
Because of this, and the fact that the address he gave us did not match the address that was on the credit card, rasied a serious red flag with our billing department.
After we were able to verify the informtion, and after I was able to get ahold of the cusotmer via phone myself, we sent the customer a check, which he has cashed in full.