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  • Report:  #493307

Complaint Review: Crabapple Soap Company

Crabapple Soap Company Soapmakers Garden Crab Apple Soap Company Soap Makers Garden Order not received, emails and phone calls not returned. Wish I checked rip-off report first. Internet

  • Reported By:
    Chris — Media Pennsylvania USA
  • Submitted:
    Fri, September 11, 2009
  • Updated:
    Fri, September 11, 2009
  • Crabapple Soap Company
    www.crabapplesoap.com
    Internet
    United States of America
  • Phone:
    8282301628
  • Category:

I wish I checked rip-off report before ordering from this company.  My story is the same as everyone else.  I placed an order and my credit card was charged immediately.  After a couple of weeks and not receiving anything, I sent and email to their support address to get a status.  No response.  I sent another one.  Again no response. 

I then saw that someone else who filed a complaint on this site found an actual phone number for them and another web site.  I tried calling the number but only got voice mail.  The announcement didn't even give a name of who it was.  Finally I tried sending email to the address that had listed for "wholesale inquiries".  So far, nothing.

Their website has a "PayPal verified" logo on it.  If you click on that it takes you to paypal which says "soapsap@comcast.net is NOT PayPal verified".

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