Craftmatic adjustable beds So check this baloney out, worst company I’ve dealt with in my entire life and I’m old. We thought about buying a Craftmatic bed, we talked to a guy on phone on March 27th, he told us the deal we was looking at ended at 9pm that night and if we wanted more time to think about it just put a deposit down and we won’t charge you unless you buy the bed. We put $1,000.00 down over the phone. The very next day about 9am less then 12 hours later I emailed them to cancel we do not want the bed. So I kept asking why is our money not returned about once a week, keep getting same old story "sir you need to be patient, first it goes through claims department and then it gets transferred to refund department and then they process the orders in which they are received. We’ll wife just called Craftmatic again today and finds out they are understaffed and no one working in those departments, she asked what the hell you just keep peoples money because your under staffed she replied "yes sometimes ". Lmao what a joke company, I thought they was a legitimate company so that’s why we considered buying a bed off them in the first place. So here we are 2 months later they still have my $1k I have no bed….there’s not even a order number because we never ordered the frigging bed lol!!! We had to call are bank and open a dispute because the bank already paid them so now we have to wait up to 90 days to straighten out Craftmatic’s crap they do to people. I’d also like to add, we made several phone calls to them they say they are understaffed and to leave a message, we probably left 10 messages and only ONE. Called back. The way to actually talk to someone is to say your looking to buy, presto a person comes on the line to take your money and hold it hostage. Buyers Beware go to sleep number like I did. They ripped us off $1,000.00
Craftmatic adjustable beds So check this baloney out, worst company I’ve dealt with in my entire life and I’m old. We thought about buying a Craftmatic bed, we talked to a guy on phone on March 27th, he told us the deal we was looking at ended at 9pm that night and if we wanted more time to think about it just put a deposit down and we won’t charge you unless you buy the bed. We put $1,000.00 down over the phone. The very next day about 9am less then 12 hours later I emailed them to cancel we do not want the bed. So I kept asking why is our money not returned about once a week, keep getting same old story “sir you need to be patient, first it goes through claims department and then it gets transferred to refund department and then they process the orders in which they are received. We’ll wife just called Craftmatic again today and finds out they are understaffed and no one working in those departments, she asked what the hell you just keep peoples money because your under staffed she replied “yes sometimes “. Lmao what a joke company, I thought they was a legitimate company so that’s why we considered buying a bed off them in the first place. So here we are 2 months later they still have my $1k I have no bed….there’s not even a order number because we never ordered the frigg Craftmatic adjustable beds So check this baloney out, worst company I’ve dealt with in my entire life and I’m old. We thought about buying a Craftmatic bed, we talked to a guy on phone on March 27th, he told us the deal we was looking at ended at 9pm that night and if we wanted more time to think about it just put a deposit down and we won’t charge you unless you buy the bed. We put $1,000.00 down over the phone. The very next day about 9am less then 12 hours later I emailed them to cancel we do not want the bed. So I kept asking why is our money not returned about once a week, keep getting same old story “sir you need to be patient, first it goes through claims department and then it gets transferred to refund department and then they process the orders in which they are received. We’ll wife just called Craftmatic again today and finds out they are understaffed and no one working in those departments, she asked what the hell you just keep peoples money because your under staffed she replied “yes sometimes “. Lmao what a joke company, I thought they was a legitimate company so that’s why we considered buying a bed off them in the first place. So here we are 2 months later they still have my $1k I have no bed….there’s not even a order number because we never ordered the frigging bed lol!!! We had to call are bank and open a dispute because the bank already paid them so now we have to wait up to 90 days to straighten out Craftmatic’s crap they do to people. I’d also like to add, we made several phone calls to them they say they are understaffed and to leave a message, we probably left 10 messages and only ONE. Called back. The way to actually talk to someone is to say your looking to buy, presto a person comes on the line to take your money and hold it hostage. Buyers Beware go to sleep number like I did. They ripped us off $1,000.00 United States looking to buy, presto a person comes on the line to take your money and hold it hostage. Buyers Beware go to sleep number like I did.
They ripped us off $1,000.00 United States