Craig Menear, Home Depot Failed to accept returns, refunds not appearing on my statement, failed to respond to emails and countless requests for help
Firstly I was overcharged, after wasting A LOT of time, I was refunded - however the refund has not appeared on my card.
I emailed the CEO CRAIG MENEAR on at least 12 ocassions and also his colleagues, I have left messages across all social media and no response.
I also have a blower which they are refusing to exchange
very frustrating and terrible service
1 Updates & Rebuttals
rosey
lemon grove,California,
United States
Very Fair Company When Processing Returns
#2UPDATE Employee
Wed, May 01, 2019
I can't imagine why you are having a difficult time because Home Depot is a very fair company when processing customers returns. They care about the consumers that shop at the stores, and online and do what they can to satisfy their customers.