Crazy incense Placed an order and they cancelled it, saying they don't take MasterCard. Thought that was end of story. Several weeks later without our permission, they miracoulously began accepting MasterCard and without our authorization recharged our card for an order we no longer wanted. I attempted to contact them several times to no avail, requesting they cancel the order, as we are attempting a recovery program and no longer want to use the kind of products they sell. They never responded to any of my correspondence. I disputed the charge with my bank and advised them of that but they ignored me and sent a tracking number. Don't do business with this company. I think they believe if we receive the product, the bank will investigate the case to their advantage. Internet
Ordered products from this company several weeks ago with debit card. Originally the order went through. Shortly after that they refunded our money, advising they don't take MasterCard. We were satisfied that we would not hear from them again. Several weeks later, they miracoulously began taking MasterCard again and without our permission recharged our card and advised us that they were processing our order. I attempted to contact them several times to no avail advising them we did not want the product, gave them no permission to process the order. The type of products they sell would hinder our recent attempts at recovery and we desperately do not want them. We have disputed this with our bank and again told them not to process order advising them of the dispute and provisional credit by our bank. They have since issued a tracking number, again ignoring all attempts at cancellation. I believe they think the bank investigation will go in their favor if they ship the order. There are several other rip-off reports on this company. STAY AWAY!!