Creation Entertainment Reprehensible Company Glendale CA
I purchased tickets from this company in March 2021 to attend their Vampire Diaries Convention in Chicago for my childs birthday. My child now has developed health issues and is not medically cleared to travel and we live over 11 hours away by car.
I have medical documentation showing my child cannot travel but the company refuses to give a refund or even transfer my tickets to be used at another convention next year. They are hiding behind their no refund policy with no regard to their customer and extenuating circumstances. I am now out over $1, 000 and have never been more disgusted by a company in my entire life.