Creative Labs Best Buy ripoff, dishonest, run around, lies, cheat, in the end they steal your money ripoff deception fraudulent ripoff business Stillwater Oklahoma
This is the second problem I have had with a Creative Labs rebate. The first was a few years ago (I did not know about ripoffreport.com then) and they ripped me off for a rebate for a Video Card I purchased.
Now I was just ripped off again for a $20 rebate for Creative Inspire 2500 Speakers I sent out on 3-18-2003. I called in today and spoke with Doug at 1-800-998-5227 and he looked up in 2 computers to find any info on my rebate, but he could not find anything. I also called a few weeks ago and someone was suppose to call me back but no one ever called me back that is why I had to call in again today and spoke with Doug.
I have a copy of the rebate form, UPC, and receipt. But that is not good enough because for me to resend the rebate he said I need the original UPC which I already sent to them and they are saying they did not receive anything (yeah right, these are rip off artists I now believe especially since this is the second Creative Labs rebate I have been ripped off on). Funny I send out many rebates and rarely ever have a problem that is not fixed by a simple phone call to the rebate company. Well with Creative Labs / Best Buy rebates don't count on getting your rebate.
I will also be filling a report with the BBB and FTC about this fraud done to me by Creative Labs / Best Buy. After he told me I needed to send the original UPC if I wanted to resubmit the rebate I told him I already sent it, then he said it must of been lost in the mail and there was nothing they could do. Well then I said there is something I can do, I said I will be contacting the BBB and FTC (ripoffreport.com I forgot to mention to him, but hopefully they find my ripoffreport when they search on the net someday).
If anyone wants to see a copy of my rebate form just email me and I will send it to you. If you have a complaint against them and think my rebate form would help your case, I would be glad to help you out in taking these scumbag rip-off artists down. The first rebate I figured it may have been a freak thing, but it is not they are complete rip-off artists at Creative Labs / Best Buy rebates.
Stephen
Godeffroy, New York
U.S.A.
2 Updates & Rebuttals
Mmcreynolds
Stillwater,Oklahoma,
U.S.A.
Sit back and think about it.
#3UPDATE Employee
Thu, January 03, 2008
So, I would just like to tell you that I am an employee at Creative labs, and I am disguisted with your "ripoff report" I would like to tell you that if your information is not found in a computer, that means that WE NEVER RECEIVED IT! Have you ever thought that maybe. just maybe, our wonderful US Postal Service. may have. i don't know, lost your package?
Creative is a company that receives up to 10 pallets of mail a day, i know, because I am the one that sorts that mail, for rebates. There is a very small department that processes those rebates, and quite frankly. the work their butts off every day to get people the rebates they deserve. If you were to simply send in your information again, requesting that the post office send you a "proof of receipt" stating that it was delivered, then, if you didn't get it, i could understand you blaming Creative, however, you don't even know that it's on Creative.
I would appreciate you not bashing Creative unless you know FOR A FACT that it's their fault.
Pegleg
Toolaville,Idaho,
U.S.A.
Calm down Bucko - Cry me a River!!!
#3Consumer Suggestion
Tue, July 15, 2003
Stores use special rebate offers as a way to lure in customers without having to lower their price. For example, they offer a $20 rebate rather than lower their in-store price by $20. Why do they do this, you ask? Because the majority of people who will be lured by this special offer will buy the product and then either forget to mail in the rebate form, or mail it in and forget about it when they never receive it. Very few stores actually count on sending out any checks since either the customer forgets to mail in the info, or they figure they can get away with it and not get caught. Welcome to the world of marketing, my friend! You will not be seeing your money any time soon (aka,never!), so forget about it and move on. Next time don't fall for every rebate deal (aka scam) that is out there. And don't shop at Best Buy! They are the worst gremlin-operating store on the planet!