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  • Report:  #444749

Complaint Review: Creative Vacation Solutions

Creative Vacation Solutions they have someone to buy my timeshare, but I had to put up $1,886 West Palm Beach Florida

  • Reported By:
    Las Vegas Nevada
  • Submitted:
    Sat, April 18, 2009
  • Updated:
    Fri, May 08, 2009
  • Creative Vacation Solutions
    777 South Flagler Dr., Suite 800
    West Palm Beach, Florida
    U.S.A.
  • Phone:
    866-984-4610
  • Category:

I was called and told that they have a buyer for my timeshare, but I had to come up with $1,886 which I did, put it on Discover, they sent me a nonofficial looking Contract, I signed it and sent their copy back and never heard from them again. I've been calling them for weeks and finally Thursday, April 16th. Kimberly, Customer Service, returned my call and reassured me that they were a legal company and the transaction should be complete within 2 more weeks.

I've called Discover and they are investigating the Company for me too.

I lost my husband of 48 years on Feb. 21,this year, and I'm not thinking too clearly these days, I feel like a fool to have been scammed but I was excited cause we wanted to get rid of our timeshare for years. Worst investment we ever made.

I spoke with a David Sullivan, 561-656-9736 or his cell 561-234-0693. I also spoke with Andria, quality assurance dept. rep, 561-667-1626 and last Kimberly, customer service rep, 866-984-4610.

Ethel
Las Vegas, Nevada
U.S.A.

2 Updates & Rebuttals


Creativevaca

West Palm Beach,
Florida,
U.S.A.

CREATIVE VACATION SOLUTIONS CUSTOMER SATISFACTION GUARANTEED

#3UPDATE Employee

Thu, May 07, 2009

WE AT CREATIVE VACATION SOLUTIONS HAVE BEEN MADE AWARE OF A FEW COMPLAINTS WE WOULD JUST LIKE TO SET THE RECORD STRAIGHT. 95% OF THESE COMPLAINTS ARE NOT EVEN FROM CLIENTS; THEY ARE FROM PEOPLE THAT WERE POTENTIAL CLIENTS BUT STEERED AWAY FROM US BECAUSE OF A FEAR THAT THEY HAVE BEEN BURNT IN THE PAST BY OTHER TIMESHARE COMPANIES. I DON'T SEE ANY COMPLAINTS THAT THEIR PROPERTIES HAVENT SOLD OR WE DON'T ANSWER THE PHONE-LIKE MANY OTHER TIMESHARE COMPANIES YOU HAVE DEALT WITH IN THE PAST. WE SEE PEOPLE THAT ARE SCARED AND LOOKING TO SEEK THE ADVICE OF OTHERS OR SIMPLY WANT TO POST THEIR OPINIONS. WE CAN SEND YOU REFERRALS OF SATISFIED CLIENTS. THE PROBLEM WITH THESE SITES IS HOW MANY PEOPLE THAT HAVE HAD THEIR TIMESHARES SOLD GO ON COMPLAINT WEBSITES AFTER THEIR TIMESHARE IS SOLD????? WE ASK OUR CLIENTS TO RETURN THE COMMENT CARD AFTER THEY RECEIVE THEIR CHECK FROM THE SALE AND/OR RENTAL AND GO TO THESE SITES TO SHOW THEIR GRATITUDE; WE ARE LUCKY TO GET THE COMMENT CARD BACK, ONCE THEY HAVE THEIR MONEY THEY ARE ON THEIR WAY. ALL WE HAVE LEFT TO SHOW IS THE DEEDS OF THE PROPERTIES THAT WERE TRANSFERRED FOR OUR RECORDS. ONCE IN AWHILE YOU GET THE EXHUBERATED CLIENTS THAT WILL GO ONLINE AND TELL OF THEIR SUCCESS AND WE ARE GRATELFUL FOR THOSE OF YOU THAT HAVE DONE THAT FOR US. AS YOU CAN SEE ON OUR WEBSITE, WE HAVE A NATIONALLY BROADCASTED TV COMMERCIAL THAT IS SHOWN ON 7 MAJOR CHANNELS THAT ATTRACTS BUYERS AND SELLERS TO OUR SITE. THAT IS JUST ONE OF THE MANY WAYS THAT WE MARKET THESE PROPERTIES. WE HAVE AN AGGRESSIVE WAY OF MARKETING PROPERTIES ALL OF OVER THE UNITED STATES, MEXICO, THE CARRIBEAN, OR ANY WHERE THAT MAY BE YOUR VACATION DREAM! LET US KNOW IF WE NEED TO SEND YOU FURTHER INFORMATION OR REFERRALS TO SATISFY YOUR CONCERNS. THANK YOU FOR YOUR BUSINESS.
SINCERELY
CREATIVE VACATION SOLUTIONS


Robert

San Marino,
California,
U.S.A.

Chargeback and dispute your credit card!!!

#3Consumer Suggestion

Sat, May 02, 2009

Ethel i hate to be the bearer of bad news but you have to cancel your fee you paid these scammers immediately, this company is under a new name. They used to be Universal Marketing Solutions one of the biggest scam companies in the world that bilked millions of dollars from timeshare owners like yourself, please take my advice and get you money back now or you will never get it back. Ask for a Jennifer or Steven Kirk they will help you get your refund back asap. These people are so ignorant and stupid, how can you have an offer on someones property without a signed contract back from the owner??!! Creative Vacation Solutions was also given a cease and desist order by the departmenet of agriculture and fined over 10,000. The attorney general of Florida as well are stepping in and taking this company down as well.

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