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  • Report:  #845275

Complaint Review: Credit Acceptance Corporation

Credit Acceptance Corporation CAC harrassment, phone calls, rip-off, building credit, horrible experience, daily calls southfield, Michigan

  • Reported By:
    amm10685 — Lawton Oklahoma United States of America
  • Submitted:
    Mon, February 27, 2012
  • Updated:
    Mon, February 27, 2012

I currently have a vehicle with CAC and there are pros and cons, for example they are helping me build my credit and what most people do not realize is that during a credit rebuilding you have no options, you are going to pay more than you should but if you hadn't screwed up in the first place then you wouldn't have to find someone to approve you...  CAC approved me and they are helping build my credit and yes it's almost 19% interest BUT i am only on 3 years and 9 months financing.  NOW, I am always on time with my payments but god forbid you are late for example today is 2/27/2012 and my payment is due on the 25th which this month was friday and they are closed on the weekends... Well I got paid friday and they were closed on the weekend and I am always on time and pay more than needed but today I had a rude individual call me and was completly rude and obnoxious to me, they help rebuild but they are ******** to deal with when it comes to being even a day late... if you can't be on time even one day late they are going to harrass you SEVERAL times a day... 

word of advice...don't screw up your credit or don't complain because you have to start somewhere.  So goods= they help rebuild your credit, they finance even with a repo on your credit it's easy to get approved with $500-$2000 down.  Bads= they harrass you if your a day late, every single person there is rude and does not care about you, if your 10 days late your vehicle is getting repo'd no ifs ands or buts, they charge $6.50 to pay online or over the phone and the only other way is an automatic debit every month that is free (but paydays are different for everyone), they only do used vehicle and jack up the prices...

1 Updates & Rebuttals


Robert

Irvine,
California,
U.S.A.

Confused

#2Consumer Comment

Mon, February 27, 2012

I can't tell if this is "Confessions of a Sub-Prime Borrower" or you are claiming they somehow ripped you off.

The reason you are with them is that you have a poor credit history.  Now, they don't care about the reasons why...sorry but they don't.  What do they care about..getting the several thousand dollars they allowed you to borrow paid back.  Since you have not shown you can handle credit in the past you can bet that they are going to be a lot stricter than other lenders.   But you can search this site and find ones that will Repossess your car after a day or two of being late.

Well I got paid friday and they were closed on the weekend and I am always on time and pay more than needed
- That's NOT true.  By your own admission you were late by a day.  Late is late..so you do not "always" pay on-time.  But hopefully you have learned and do continue to make your payments on-time.

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