Complaint Review: Credit One Bank

I have been a customer of CREDIT ONE BANK for the past 4 years and have paid them perfectly on my original card as well as the second one they issued me earlier this year, clearly because I pay my bills. My present credit score is 796 but despite this, they attempted to charge me a $99 annual fee on on my first card with them. After numerous calls to various agents/supervisors all around the world who do not speak good English, they refused to waive this and as a result, I cancelled the original card but retained the most recent one.

Every time I sign into my account, they offer to "reinstate" my original card yet when I call and speak with a supervisor, they refuse to waive all or part of the $99 annual fee. These people are the WORST charlatans I have ever encountered in all of my years with various credit cards. I have 13 cards at present, all with ZERO balances, and an impeccable payment history and high score. Avoid CREDIT ONE BANK at ALL costs!