Complaint Review: 1-888-474-4579

I received my bank statement this month and noticed a charge of $11.95 debited from my account. The name of the debitor was just the phone number of 1-888-474-4579. When I called I was told that they were a "pay-as-you-go" credit card company. I told them that I didn't have a "pay-as-you-go" credit card and I wanted my money back. I was told that I needed to fax them a copy of my bank statement with the charges circled. I did this (scratching out my account numer of course) but then was told that they would not refund my money because they had not received back the package. When I asked what package I was told that it was sent to me several months ago. I had him verify my address, and the address that they had on file was not mine. He would not belive me and still refused to refund my money. because of these crooked and corrupt people I have had to change my bank account and loose over $300.00. PLEASE don't fall for them!!!!! If you get a call hang up or call the police on your cell phone and have then trace it or something.