Complaint Review: Credit Education Group A.k.a. Secure One Credit Solutions

I have a feeling that this is not a legitimate business. This business claims to help people repair and build credit, but in actuality, it only serves encumber individuals financially. In late April, I agreed to let this company debit my account on 30 May 2003 for the amount of $299.00, but I subsequently cancelled that agreement over the phone a little over two weeks prior to that date. I beseeched them to provide me with some type of e-mail confirmation that my authorization was cancelled, but I never received anything.

Plagues by the fear that I had been royally screwed over, I attempted to contact the business several times between the middle of May to 30 May 2003, but everytime I called their customer service number, I received either a busy signal or an automated message informing me that "the intended recipient's mailbox is full...goodbye".

To make a long story short, I never received confirmation that my authorization was cancelled and my account was debited in the amount of $299.00 on 30 May 2003. After a little investigation, I tracked down an alternative number for a woman who works for the company on 30 May 2003. She informed me that she would investigate the matter and get back to me the same day, but she never did (big shock there!) This is a bad, bad business that has a history of screwing people over.

Megan
bloomington, Indiana
U.S.A.