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  • Report:  #923689

Complaint Review: Credit Inform

Credit Inform Recurring monthly charges even after canceling. Refuse to refund money, Internet

  • Reported By:
    Billy — Weare New Hampshire United States of America
  • Submitted:
    Tue, August 07, 2012
  • Updated:
    Tue, August 07, 2012

Credit inform which you are automatically signed up for through Capital One credit cards has continued to charge me a monthly fee. This, after I called and cancelled their service upon receiving my credit card in the mail.
The first time I called to cancel, Credit Inform conveniently did not give me a cancellation number. Which I did not know I needed to have. Without this number as "proof" that I called to cancel they continued to charge my card 8.99 a month.
When I called a few months later again they said I did not cancel the first time. They will not refund the charges.

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