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  • Report:  #874533

Complaint Review: Credit One Bank

Credit One Bank Don't make an Express Payment Las Vegas, Nevada

  • Reported By:
    Fromthemomma — Eugene Oregon USA
  • Submitted:
    Fri, April 27, 2012
  • Updated:
    Fri, April 27, 2012

When you make an Express Payment (which you pay extra for), a confirmation states the payment will post on your account the next day and the funds will be available the following day.  That's a lie.  Your money will take 5 business days before you can actually use it.  I pay off my balance in full each month and made the mistake of paying it off so I'd have full use of the credit balance for a long awaited vacation. 

I paid off my balance Wednesday, no money was taken from my bank account on Thursday so I called to find out why.  They said the money would be transferred from my bank to the credit card before midnight.  I wanted to re-verify that I'd have my money available on the card by Friday and was told no it would take 5 business days.  This means I won't have access to my credit card until next Friday...my vacation will be over then.  Never never never use Express Payment if you need your money immediately.

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