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  • Report:  #1163486

Complaint Review: CREDIT ONE BANK

CREDIT ONE BANK, www.creditonearbitration.com, www.creditonebank.com Credit One Bank Deceptive Trade Practices Las Vegas Nevada

  • Reported By:
    Credit One Bank — San Francisco California
  • Submitted:
    Sun, July 20, 2014
  • Updated:
    Sun, July 20, 2014

Credit One Bank passes itself off as Cap One Bank, including all of the same type of logos and website set up.  But it is nothing like Cap One.

 

Credit One Bank gives you a credit card with a limit of $300, then immediately takes away $75 of that in "annual fees."  Then it charges 23.9 percent interest on a daily basis.  Sure, this may be in the fine print, but do they disclose they charge it on a daily basis?  So if you wanted to close your account, you are out of luck.  They will keep charging interest since you will never know the payoff amount.

 

This bank alleges to improve your credit, but what Credit Reporting Agency will improve your credit with a $300 limit which is immediately reduced to $225 by charging an annual fee?  This bank has more negative reports than any other bank I have ever seen.

 

I cannot close my account because the people answering the phones read scripted answers and have no knowledge whatsoever.  This bank is once to stay away from.  You are better off applying for a Store card like Target, Macys, Nordstrom, or Capital One Bank, not Credit One Bank!

1 Updates & Rebuttals


FloridaNative

Palm Beach Gardens,
Florida,

Tip on closing the account

#2Consumer Comment

Sun, July 20, 2014

I think you might be misunderstanding some of the terms and conditions of that card.

The APR you reference is an annual APR, not daily. Lenders are required to disclose the annual rate to you. Interest accrues daily but not at the annual rate. The annual rate is used so you can compare costs. All credit cards have APRs.

That particular card is not designed for most people. It is a 'rebuilder type' card for those that can not obtain other credit cards. It is a card meant for high risk consumers just starting to rebuild their credit.   Since you have other cards, it is an excellent idea that you close that one. That type of card helps those rebuilding, but should only be used for a short time until you can get a regular credit card.

To pay off your account in full and close it (per your post):  Just send in the balance owed and add enough to cover the per diem interest.  If you over pay, they have to send back the difference to you. For example: if you owe $200 and your payment is due on the first of the month, then send them $215 today via Western Union to the credit card payment department (not an individual). The payment will be credited immediately to your account and then call them tomorrow to cancel the card. They will be able to tell you exactly the amount they will refund to you on your overpayment. Make sure you do this before your next payment is due so you don't incur more fees. This way your account is paid and is closed and you won't have more fees.

No, I don't work for them.

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