Credit Solutions.com - Credit Solutions Of America Deceptive lack of integrity Bolier Room place to work Dallas Texas
I wanted to add my warning about anyone thinking of doing business with or going to work with this company- BEWARE! The have 3 locations in the Dallas area with a new addition called lending.com.
If you are looking for a place with one of the highest rates of attrition, meetings where you can hear every cuss word under the sun, be threatened weekly about your job and wonder who the manager would like to sleep with next- then be my guest.They highly encourage you to spend most of your life there too- because you are told that it is the best job in the world! Why is it the best job?? Money, money, money! Watch out- after the client gets fed up with not being able to reach the departments that are to be working on their accounts and find out that there are several credit card companies that do not work with settlement companies or that the client's state does not even participate in debt settlement- they cancel!
Jo
Dallas, Texas
U.S.A.
2 Updates & Rebuttals
Burned
Dallas,Texas,
U.S.A.
As an ex-employee, I totally agree
#3Consumer Comment
Thu, December 21, 2006
I worked at CSA for quite a while in settlements, both normal and legal. They are a complete rip-off. Anyone not in Sales is absolutely not allowed to question, or even for that matter, talk to salespeople. They knowingly enroll accounts that have already been sued or have judgements or creditors that they know won't settle because it's all about THE SERVICE FEES. They say it's a great place to work and hype of the "free lunch on Tuesdays" thing, but so what? there is ALWAYS madatory overtime which the only occassionally pay for and if you can't work the mandatory overtime (sometimes you only get one days notice) than they count it against you. The only way to succeed at Credit Solutions is to sleep with a supervisor, and then you still aren't guaranteed to stay around too long.
This place is a horrible place to work and is a trap for innocent consumers already plagued by financial and personal problems. I had more than a few clients threaten to kill themselves on the phone.
Jane
Dallas,Texas,
U.S.A.
Stay away!
#3UPDATE EX-employee responds
Sun, September 24, 2006
I used to work in the settlement department and quit after seeing how many clients get sued and the terrible settlement offers we wold get them. The sales force says one thing and we would then have to give the clients the cold hard truth about those 40% settlements. Their a joke. More like 70-80%, unless your stuff had been in collections for a long time.
The sales force works solely on commission and everyone is forced to work all the time. Why? To make money. The most unproffesional group of people you will meet. So, they make everything seem as rosy as they can. So that you will sign up and so they earn the commission. They make over $100K each year off of your 15% service fee.
The sales practice sounds a lot like that of DebtXS, which was just sued by the Texas Attorney General. I would stay away from debt settlement. Do it on yor own. It's not that hard.