Creditgift.com Fraudulent Advertising Mountain View California
My story is almost identical to those who have already posted complaints here about creditgift.com. After getting the royal run-around from this company, I contacted the credit card company and was told that "not all people who apply for a credit card through creditgift.com fail to receive a gift. Therefore, there is no fraud." It then became apparent to me that creditgift.com is living up to their commitments in only a few cases, just to keep them "legit", unless of course, not "all people" are reporting their bad experience.
This may help some of you who are trying to contact creditgift.com: The representative at the credit card company gave me the following toll-free number for creditgift.com: 1-866-638-3547. I called that number, and of course, was met with a recording, and an option to leave voice mail. I left voice mail today for the first time, and now, I guess I'll just wait.... and wait.... and wait.... just as I have done for the past several months, expecting a reply to my many emails.
Another twist: recently creditgift.com has begun to require a password in order to access the gift status on their web site. You must type in your email address, and then type a password, after which you are supposed to receive an email message in which there should be a link to click on to activate your password. I went through this procedure 4 days ago, and have yet to receive email from creditgift.com. Now, I cannot even access the status of my gift. But, of course, we all know that the status would be "Pending"!
Yvette
Kiln, Mississippi
U.S.A.
1 Updates & Rebuttals
Yvette
Kiln,Mississippi,
U.S.A.
UPS arrived with my DVD player!
#2Author of original report
Tue, November 11, 2003
On the day that I submitted my original report to Ripoffreport.com, I was finally able to make contact with a representative at the toll-free phone number I posted in my initial report. I was informed that because of the overwhelming response to their free gift offer, creditgift.com was running behind in mailing the gifts. I was informed that my DVD player would be ordered that day and I should receive it within 14 days.
On the following day, I was surprised to see UPS arrive with my DVD player!
I also learned that the person who answered at the toll-free number I called is acting as liaison for American Express, so I am not certain that he would be able to help those of you who applied for one of the other credit cards. However, I think it is worth a try. If not, then call the credit card company who should be able to give you more information. I acquired the toll-free number by calling American Express.
I hope this helps someone else to resolve their problem.