Creditreport.com , Mighty Net,creditreport.com False advertising, Free credit report that they later charge you 24.95 and refuse to refund money. Canoga Park California
Went to creditreport.com and requested FREE credit report as advertised. The same day they charged us $24.95. When we called them they said they would refund the money and then refused to refund it at a later date. They also signed me up for a credit monitoring service i did not want, and tried to charge me for that also.
When my wife called to cancel the service they refused to cancel it, and said i had to call, i did and was treated extremely rudely by the customer support person. Opened BBB complaint they offered to refund half the money, they obviously know they were ripping me off, but they were advertising a FREE credit report.
They have a terrible rating with the better business bureau, we should have checked them out before working with them. Also, we still have yet to receive our FREE credit report which they charged us 24.95 for.
Rich
Ypsilanti, Michigan
U.S.A.
1 Updates & Rebuttals
Maria
Canoga Park,California,
U.S.A.
We need more information to process your request.
#2UPDATE Employee
Tue, July 31, 2007
07-31-07
Dear Rich,
Our company would like to assist your complaint with our company; however, we need more information to process your request. We will need the order number, full name, and/or email address (as it was provided in the original order) of the person the credit report was ordered for so we can proceed further with your request.
Sincerely,
Response Department
Creditreport.com