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  • Report:  #1497836

Complaint Review: CredVita

CredVita credvita Never Received Product, Not Responding to Emails

  • Reported By:
    Sean — Phoenix AZ United States
  • Submitted:
    Mon, July 20, 2020
  • Updated:
    Mon, July 20, 2020

5/18/20: Ordered a pull-up bar for approx $100

5/20/20: Receive an email claiming that they need my shipping address - despite putting it into the form on the site.

5/30/20: Email them to ask if there is updated tracking or if it has shipped.  It has not.

6/18/20: Email them to ask if there is updated tracking or if it has shipped.  It has not.

7/20/20: They are no longer responding to my emails and I still have not received my product over 2 months later.

They will send you tracking that just shows your home address - not where the product is.  They will also send you to a Chinese language tracking site that doesn't seem to say anything about your specific product (if you try to translate it using Google).  This just seems like a bunch of scammers figured out how to make an attractive website to capitalize on the COVID-19 demand for home gym equipment.

I have not heard of anyone in the US receiving their product from this company - everyone has been put-off or completely ignored.  Do not order from them.




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