Complaint Review: Crest Mobile Manor Mr. Scott & Gina Hansen Mr. Richard Worley Mr. Steven & Natash Harris

In Jan.'06 Management changed. The Assist. Mgr. (Mr. Hansen & Mr. Harris(son)) became management. Mr. Hansen has stated to many residents that when he became manager, he was evicting us because of his hatred for my son. We have a petition out also to have management FIRED AND REPLACED but owner refuses us. There are at least 50 people so far he has harassed, intimidated, discriminated and retalliated against and some has been already evicted.

In Feb.'06 Mr. Hansen would no longer take my rent and called my mortgage company (Green Tree) stating I was evicted and no longer on property. So against my will he attached a lien. On top of that he added March's rent in Feb.'06 to make it look more. I have a copy of the statement from the mortgage company. It is beyond my comprehension a thing like this can happen without a court order.

In May '06 I received my unlawful detainer and that was dismissed. One week later, I received another unlawful detainer with a different case number. In the meantime Mr. Tom Pratt a neighbor (909)593-4214 or (909)240-4859 was in touch with Neighborhood Legal Aid Services in El Monte and called Tom to see if he lived close to me because they new I had a court date on Sept. 05,'06. This was Wednesday. They wanted me to contact them ASAP. So I did. Walked in and they took my case and represented me. The case was dismissed with stipulations and had 10 days to comply. I did. This so called park's Ficticious name had been expired since Jan.1998. My attorney had this and that is why it never went into the merits of the case. They can't sue anybody. They do not exist!!!!! All these years, (I've been here since July '99). Who is taking the rent money from all of us?? Where does the money go???

The very next day I receive a 14 Day Notice-Intent to charge for Repairs and Maintenance and a 7 Day Notice for Rules and Regulations-Conduct of Guest and Children. (Why wasn't that brought up at court the day before.) No complaint attached no names, dates etc. just the rules and regulations highlighted. 7 days later they gave me a second notice but the rules and regulations highlighted were a little different. The things that they are accusing me of is very serious. Intoxication, noise, labeling us a Drug Dealers etc.

At this time I am Disabled and with Family Preservation and DCS and they are helping me with the repairs. First they are repairing the stairs (health and safety). But I have to have 3 estimates from License Contractors. On the 14 day notice at the end Scott claims he will charge me $3,500. The contractor was very upset because he had to work hard to get his license and he asked me how Scott can give an estimate like that unless he has a license. He can't even sub-contract without a license.

I followed up with an Objection Form to the Owner/Leasee: Mr. Richard Worley. (He leases the property through LA County.) In the Objection form I asked for names, dates etc. prove the accusations. I did not want these accusations in my file so I asked for Arbitration (JAMS) according to our lease agreement we have the right to request this.

The response I received was a letterhead from the management stating that I had to call the office and let them know how long it would take to do the repairs. The maintenance is done. And a follow-up letter from Mr. Worley stating the same thing. I called both of them and their answer was: I had 60 days to finish or I will be charged and if I do not pay in a month, I was evicted. I asked about the Arbitration and Mr. Worley's response was "What Arbitration??? Yeah, I can go ahead and call. But I told him that it was his responsibility to follow-up according to the lease agreement and he stated "Oh, I'll have to talk to my attorney". Well, the 10 days are up!!! No response and acknowledgement of any sort. I also contact Inland Valley Justice to make arrangements for mediation and they still denied me that. So I am at a rock and a hard place.

Bottom line, I need HELP!!! I have recently found out that they have been taking pictures illegally and showing residence in this park. Especially Minor children. Some are on my property which is illegal. Rumors are spreading fast around this park. Please advise and contact me ASAP I really need to know how to proceed and where I should be directed too.

Thank you so much for listening to my woos.

Susan
Pomona, California
U.S.A.