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  • Report:  #382349

Complaint Review: Cricket Communications

Cricket Communications ripped off by cricket comm. no service, no refund, no fair Phoenix Az Internet

  • Reported By:
    aransas pass Texas
  • Submitted:
    Sat, October 18, 2008
  • Updated:
    Tue, October 28, 2008

We purchased a phone and a broad band modem off the internet. just like so many others on this site we were ripped off. Seems what they sell you as service may not be were you live. When it comes to refunds and customer service we were referred to a store that was 40 miles away.

The very reason we purchased online was to avoid this time and trouble let alone the expense.

The cricket people are very quick to take and process your order. Yet when it comes time to make good on the deal they are both rude and uninterested.

It seems there are many issues located on the f.c.c. site concerning their lack of concern towards their customers.

Here is the link, have a look for yourself; http://www.fcc.gov/eb/Orders/2008/DA-08-420A1.html

thanks for reading this Fran
great state of Texas

Fran
aransas pass, Texas
U.S.A.

1 Updates & Rebuttals


Cjv

St Joseph,
Missouri,
U.S.A.

CRICKET SUCKS EVERYONE BE FORWARNED

#2UPDATE EX-employee responds

Tue, October 28, 2008

CRICKET SUCKS. I SHOULD KNOW I SELL THE PHONES. THE CUSTOMER SERVICE SUCKS BECAUSE IT IS BASED IN INDIA. ANYONE WANTING TO TALK TO A REAL PERSON CALL THIS WITCH AND GIVE IT TO HER
(((ROR redacted)))

Linda Wokoun
Senior Vice President

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