CriCutoutlet.net/ Owner Leia Mandato Took the money and not a word since Willard Ohio
I ordered a cricut machine from cricutoutlet.net on 7-19-08. They charged my credit card on 7-20-08. I tried numerous time to contact by phone and emails, but no one replies. I cancelled my order on 8-3-08. It is now 9-3-08 and I still can't get my money credited back to my credit card.
This girl evidentially reads her emails and gets her phone messages or how would she have know to cancel my order?
Some people must think they can hide behind a web site. Just wanted you to know what a great businees this is!
Cricut scammed
Hanover Township, Pennsylvania
U.S.A.
3 Updates & Rebuttals
Cricut scammed
Hanover Township,Pennsylvania,
U.S.A.
Almost 2 months of trying to claim back what was mine!
#4Author of original report
Fri, September 12, 2008
Finally today 9/12/08, I have received a credit to my credit card back from the cricutoutlet.net. I believe it was only because of my hounding and sounding of alarms that this happened. I have heard all the excuses. When it all comes down, "customer service" will either make or break a business. I should have never waited this long for my money back!
cricut scammed
hanover township, PA
Cricutoutlet.com
Willard,Ohio,
U.S.A.
Money has been refunded to customer.
#4REBUTTAL Owner of company
Tue, September 09, 2008
We refunded this customer in full. We were having a problem with our system. It would cancel your order but would not refund the card automatically. We have fixed this and went back 6 months and have reviewed the 9 orders that were cancelled. We found 7 of 9 were refunded and we manually refunded the card. Once again sorry for any problems this may of caused.
Cricut scammed
Hanover Township,Pennsylvania,
U.S.A.
Another ripoff artist for Provo Craft
#4Author of original report
Wed, September 03, 2008
Wow! Just found 3 other complaints about Provo Craft and authorized dealers. Just to let you know, you can add Cricutoutlet.net to the list. They are another Provo Craft authorized dealer.