Cross Country Bank Call every day asking for someone that does not live here Willmington Delaware
For about a month Cross Country Bank has been calling my hous for a Lisa. Neither my wife or me are named Lisa. I tell nthem that they have the wroung number to which they varify and again I say you have the wrong number. I then say do not call here again please. That was the first few weeks. After that I would ask to speak to a supervisor and am given the run around or hung up on. Once a person Rhonda said "I(you)have an additude shut up and put Lisa on the phone that was Thursday 12-26-02.
So I came to the conclusion after reading many complaints about them that this wont spot soon.
SOLUTION SOLUTION SOLUTION
Since they are hard of hearing I have purchased an air horn 120DB rated and I now say this when they call.
"What is your name? and you are from Cross Country Bank? then is say Lisa does not live here you have the wrong number I have been telling you this for about a month. Obviously you people are hard of hearing." then I blast the mouth piece of the phone and hang up did this first time Saturday morning at 9:25 Am. I will keep doing this until it STOPS!
shawn
Watkins, Minnesota
U.S.A.
4 Updates & Rebuttals
Anon
Miami,Florida,
U.S.A.
Keep a log, notify the phone company "harassing calls" division
#5Consumer Suggestion
Mon, January 20, 2003
Hi--
I had a problem about a year ago with a God-awful computer generated phone message, in Spanish, calling 3-4 times a week. It would take up my tape machine, and it just dialed and dialed for weeks on end.
I found out that I could file a harrassment complaint with the phone service. I had called to see if they could call the last incoming call and tell them to stop, since it was a computer and never a real person.
When you file a harassment complaint, you keep a log of every phone call and call the phone company when you get a call and let them know the time. When you get 2 calls, they will trace the number and contact the caller. It worked within a week.
Hope the info helps!
J.C.
Zephyrhills,Florida,
U.S.A.
Hello? Did you even bother to read what the first poster wrote?
#5Consumer Comment
Sat, January 18, 2003
He said he told the reps numerous times over the course of a month that "Lisa" didn't live there. Let's see: thiry or thirty-one days multiplied by one call per day (probably more than that given that it's Cross Country) and a response to each of these calls that "Lisa" doesn't live there. I'm not familiar with that "new math" the kids are being taught in school these days, but my calculations show that's a total of thirty or thirty-one calls from Cross Country and thirty or thirty-one responses that "Lisa" doesn't live there!! I don't know, it's been awhile since kindegarten, but I'm pretty sure thirty or thirty one are still greater than three.
Further, why does the poster have the burden of proving "Lisa" doesn't live at his home? He doesn't even have a freakin' account with CrossCountry and you're expecting him to do YOUR work!! How about YOU actually EARNING your pay and calling directory assistance, or conducting an internet search, or doing a skip trace to find out where "Lisa" is? Wait, that would actually require taking initiative and using your brain; two things you obviously lack and probably the reason why you're working at Cross Country in the first place.
J.C.
Zephyrhills,Florida,
U.S.A.
Hello? Did you even bother to read what the first poster wrote?
#5Consumer Comment
Sat, January 18, 2003
He said he told the reps numerous times over the course of a month that "Lisa" didn't live there. Let's see: thiry or thirty-one days multiplied by one call per day (probably more than that given that it's Cross Country) and a response to each of these calls that "Lisa" doesn't live there. I'm not familiar with that "new math" the kids are being taught in school these days, but my calculations show that's a total of thirty or thirty-one calls from Cross Country and thirty or thirty-one responses that "Lisa" doesn't live there!! I don't know, it's been awhile since kindegarten, but I'm pretty sure thirty or thirty one are still greater than three.
Further, why does the poster have the burden of proving "Lisa" doesn't live at his home? He doesn't even have a freakin' account with CrossCountry and you're expecting him to do YOUR work!! How about YOU actually EARNING your pay and calling directory assistance, or conducting an internet search, or doing a skip trace to find out where "Lisa" is? Wait, that would actually require taking initiative and using your brain; two things you obviously lack and probably the reason why you're working at Cross Country in the first place.
acs
wilminton,Delaware,
U.S.A.
so your the one!!!
#5Consumer Suggestion
Fri, January 17, 2003
Dear sir or madam.
blowing that STUPID AIRHORN will not help the situation!!!
If indeed "Lisa" does not live there and you dont know her, all you have to do is tell the representive that lisa does not live there, how long you have had the number and please remove it.
Yes it will take about 3 times for the # to be removed from the computer.
But!! granted the number is never fully removed and here is the reason why. the number is put in red as a removed or disconnected #. from time to time if we have never found lisa some associates do have to call the #'s in red to see if either the # has been reconnected or if possible the person at that # may have been in contact with her.
The airhorn does not work. the computer is on an automatic dialer, so it will continue to call your # UNTILL YOU TELL SOMEONE WHO YOU ARE, HOW LONG YOU HAVE HAD THAT # AND WHY YOU WANT IT REMOVED. understand the PEOPLE who call you are people too. we dont dial it we just ask for the person who name shows up, if the number isnt dialed automaticly its because it has been removed.