Complaint Review: Cross Country Bank

About two weeks ago, my husband received a call from Cross Country Bank. He thought it was a client and was tricked into giving them my office telephone nuumber in another state. Now they have more information about me than they had at the outset. (Name, two telephone numbers.)


I have received numerous telephone calls from the representatives of this company during the past two weeks at both my numbers. The representatives insist that I have not one, but two accounts with their bank. The reresentatives have asked for my Social Security Number and other personal information, which I have declined to provide.

I have tried to ascertain why these people are calling me without giving them any information about myself. So far I have been unsucessful. The reps will not put me through to a supervisor, unless I give my personal information, despite my stated concerns that someone may have stolen my identity or that someone is trying to trick me. One of the reps said I have had two accounts with them since 1997. I have never had any acouunts with Cross Country Bank. I don't know if it's supposedly VISA, or Mastercard, or what.

I believe that this is a boiler room either trying to steal my identity or trying to get me to subscribe to credit with their outfit. I do not want to do business with this ripoff company. I do want the calls to stop, but I'm not about to give them my Social Security Number over the telephone.

The telephone number they have provided me is 1-877-273-7690. I have spoken with Tanya Williams, Tiffany at ext. 33, Frank, and others.

Please do not do business with this company. If anyone has had a similar experience, please notify me. Thank you.


Janet
Maui, Hawaii