Complaint Review: CROSS COUNTRY BANK

OCTOBER 28,2002 I CONTACTED CROSS COUNTRY BANK AND TOLD THEM TO CLOSE MY ACCOUNT. I WAS CHARGED $30.00 OVERLIMIT FEE FOR $2.00.

WHEN I RECEIVED MY STATEMENT FOR THIS MONTH I WAS CHARGED AN ANNUAL FEE OF $50.00 FOR AN ACCOUNT THAT WAS CLOSED.

IN SEPTEMBER I LOST MY CARD AND IT WAS REPLACED. I WASNT TOLD BY THE REPRESENTATIVE I WOULD BE CHARGED.

AGAIN WHEN I RECEIVED MY BILL IT WAS A $30.00 CHARGE AGAIN.

WHEN I ATTEMPTED TO CALL THE SERVICE CENTER TO SPEAK WITH A SUPERVISOR THE AGENTS REFUSED TO LET ME SPEAK WITH ONE UNLESS I VERIFIED INFORMATION SUCH AS BILLING ADDRESS.

I HATE CROSS COUNTRY BANK AND I HATE I EVER GOT MYSELF IN THIS MESS.

TERRI
MEMPHIS, Tennessee
U.S.A.