Complaint Review: Cross Country Bank

Cross Country Bank is as bad as Capital One. The scheme is the same. No matter what payment arrangements you make, they still continue to charge late payment and over the limit fees. It is pointless to try and reason with these people. I was told that they wouldn't charge me a fee for paying over the phone since they had sent me a one time coupon.

Wouldn't you know the next bill I received had an additional $7.00 charge for paying the bill over the phone. Never get a secured credit card or do any other type of business with them. Ripoff con-artists is what they are. I wonder how this can be legal!

Disgruntled consumer who has learned an important life's lesson.

Jane
Buffalo, New York