Complaint Review: crosscountry bank

I'm a cardholder for crosscountry bank. I had a credit limit of $350. Out of that limit I charged $150. I was late making payments due to a financial hardship but paid off all late payments to the tune of $620. After making such payment I was assessed a charge of $11.00 which they stated was my balance-the payment I made was from a letter they sent me. They assessed me late fees again and the balance is $103.89.

I was contacted on 8/23 by a representative and set up and pay by phone payment for 8/30. I gave the rep my ABA routing number and my checking account number as I have given other companies. On Sept 10th I received a letter(LEGAL DEPT) stated the check was returned due to incorrect information and I would face criminal charges. I contacted CCB and was told to have my financial institution to fax the ABA/acct number so they could verify the info-PECU(postal employees credit union) complied and they still insist that the information is incorrect BUT in the meantime I am being assessed additional late fees and a return check fee on a check that was never sent to PECU for payment.

Today-9/16 I was on a conference call with CCB/PECU verifying the account information and CCB is still trying to tell the PECU this information is incorrect. CCB is now telling me my balance is $173. My account number with PECU is 4 digits and CCB is telling them it has to be more than that.

I will be contacting other websites as well as joining in on the lawsuit. In addition I went to the CCB website to try a payment by internet and it came up as POSTAL EMPLOYEE CREDIT UNION account was used the last time would you like to use the same account GO FIGURE.

Leslie
Willingboro, New Jersey