Complaint Review: Cross Country Bank

I have been called several times by Cross Country Bank informing me that "a payment hasn't been made on my credit card" with them. WHAT CREDIT CARD??? When I informed them that there must be some fraudulent activity they said that "maybe you should call everyone you know". I asked them to please send me any information that they may have on this "card" so that I could take the appropriate actions against whoever I might need too. Here's the kick in the head....they told me, "look at your credit report".

Approximately four days later I received a call from a collection agency who said the account has been turned over to them. They suggested that I go to any Cross Country Bank to retrieve the information.

Now being that I work 14 hours a day, and there's no Cross Country bank anywhere near me, what is one to do. Someone is apparently using my information and has run up a credit card and has had the nerve to even make payments!!

Gregory
New York, New York