Complaint Review: Cross Country Bank

What can you say?! This company will keep you on hold forever before you can speak to anyone and then they don't know enough to help you.

I had been dealing with a company that I had bought some merchandise from using my CCB credit card. I had returned the merchandise and they issued a credit on my card. However, two statements later, these credits still hadn't posted.

I called the business to make sure that their computer showed that they had credited my account and it did. I promptly called CCB and they said that I should wait for one more statement because sometimes these things can take a while. So I did.

Now 6 months later, I still have not received a credit on my card. CCB owes me just under 100.00 in credit. They say that the other company scammed me. Bologne!!

I had tried to close my account with them several times but they said that it couldn't be done (I still had a balance). I called recently and a nice girl, Amy did close my account for me.

I could go on and on but I will only get frustrated even more.

Thank you for this board!! Thanks for listening.

Sarah
Davenport, Iowa
U.S.A.