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  • Report:  #26017

Complaint Review: cross country bank visa credit card

Cross Country Bank visa credit card ripping me off ..charges over and over for nothing I did Boca Raton Florida

  • Reported By:
    auburn al
  • Submitted:
    Sat, August 03, 2002
  • Updated:
    Wed, August 21, 2002
  • cross country bank visa credit card
    bocca raton fl
    boca raton, Florida
    U.S.A.
  • Phone:
  • Category:

I have been having problems with cross country bank visa, for awhile, and after looking on your website, I see I'm not alone.
Whatlegal rights are there for the ones being ripped off?
Each statement I get each month, has a higher balance, and I have cancelled my card months ago, and have been paying them to get the balance to zero...two months ago I got the statement and I made my payment, and the next month my statement came and it had my balance $100.00 more than the previous month. Like I said I cancelled the acct. at my request, and cut the card up months ago, so how can they add $100.00 more each month, when payments are being made.

Also, they harrass me by phone at work and home, after telling them over and over NOT to call me at work. They continue even if my payment is one day late.

I have made payments and it takes them weeks to process them, and then they add on to me more charges...Isn't there a policy on how long they can hold your payments? Why would they want to hold them? Just so they can charge more and more for their slow processing? This is not right...should not be legal!

Janet
Auburn, Alabama

4 Updates & Rebuttals


Rick

Royal Palm Beach,
Florida,

Cross Country Bank Unlicensed!

#5Consumer Comment

Wed, August 21, 2002

Please publish this response. Recently I and my spouse have encountered similar circumstances involving Cross Country Bank, also operating under a fictitous name "Applied Card Services". The Parent Company, Cross Country Bank is based in Dover,Delaware .

The Delaware State Banking Commission (phone: 302-739-4235, fax: 302-739-3609 (Timothy McTaggert) stated to me that they are licensed only in Delaware to operate a Credit Card Services. The Florida State Banking (Vicki Williams)Commission(phone: 561-837-5054) does not authorize them to operate in the state of Florida in the way they operate, which is much more than they are licensed to do. Collection Services might not be allowed as many other illegal services they are doing.Evidently not enough people have filed complaints with the State Comptrollers Office, the Better Business Bureau, the Federal Trades Commission(phone: 1800-688-9889), the Palm Beach County Occupational Division,and the Consumers Affair Division phone:561-712-6600).

President of Cross Country(Applied Card Systems) Rocko Abessinio(CEO) 800 Delaware Ave., Wilmington, Delaware, 19801, phone: 302-467-4600.
In order to cease the phone calls to your work and home you must send in a letter (certified copy) stating for them to cease the phone calls.Here are some names and numbers direct to the CEO's office: Melissa: Applied Card Services, 4700 Blue Lake Drive, Boca Raton, Fl. 33431, phone: 561-995-8820(ext: 52058) Fax:561-998-9458.

This company definitely has overstepped its boundries by leaps and bounds. They need to have the rug pulled out from under them immediately!!!!!!!!!!!!!!!!! The collectors and represenators are rude, crude, untrained, deceitful, obnoxious, ignorant and immature. And they do not review previous communications supposedly they have recorded or they would not need to continuously call about payment arrangement matters, they call only to harrass!!!!!!!!!!!Lets get them out of BUSINESS NOW!!!!!!!!!!!


Rick

Royal Palm Beach,
Florida,

Cross Country Bank Unlicensed!

#5Consumer Comment

Wed, August 21, 2002

Please publish this response. Recently I and my spouse have encountered similar circumstances involving Cross Country Bank, also operating under a fictitous name "Applied Card Services". The Parent Company, Cross Country Bank is based in Dover,Delaware .

The Delaware State Banking Commission (phone: 302-739-4235, fax: 302-739-3609 (Timothy McTaggert) stated to me that they are licensed only in Delaware to operate a Credit Card Services. The Florida State Banking (Vicki Williams)Commission(phone: 561-837-5054) does not authorize them to operate in the state of Florida in the way they operate, which is much more than they are licensed to do. Collection Services might not be allowed as many other illegal services they are doing.Evidently not enough people have filed complaints with the State Comptrollers Office, the Better Business Bureau, the Federal Trades Commission(phone: 1800-688-9889), the Palm Beach County Occupational Division,and the Consumers Affair Division phone:561-712-6600).

President of Cross Country(Applied Card Systems) Rocko Abessinio(CEO) 800 Delaware Ave., Wilmington, Delaware, 19801, phone: 302-467-4600.
In order to cease the phone calls to your work and home you must send in a letter (certified copy) stating for them to cease the phone calls.Here are some names and numbers direct to the CEO's office: Melissa: Applied Card Services, 4700 Blue Lake Drive, Boca Raton, Fl. 33431, phone: 561-995-8820(ext: 52058) Fax:561-998-9458.

This company definitely has overstepped its boundries by leaps and bounds. They need to have the rug pulled out from under them immediately!!!!!!!!!!!!!!!!! The collectors and represenators are rude, crude, untrained, deceitful, obnoxious, ignorant and immature. And they do not review previous communications supposedly they have recorded or they would not need to continuously call about payment arrangement matters, they call only to harrass!!!!!!!!!!!Lets get them out of BUSINESS NOW!!!!!!!!!!!


Rick

Royal Palm Beach,
Florida,

Cross Country Bank Unlicensed!

#5Consumer Comment

Wed, August 21, 2002

Please publish this response. Recently I and my spouse have encountered similar circumstances involving Cross Country Bank, also operating under a fictitous name "Applied Card Services". The Parent Company, Cross Country Bank is based in Dover,Delaware .

The Delaware State Banking Commission (phone: 302-739-4235, fax: 302-739-3609 (Timothy McTaggert) stated to me that they are licensed only in Delaware to operate a Credit Card Services. The Florida State Banking (Vicki Williams)Commission(phone: 561-837-5054) does not authorize them to operate in the state of Florida in the way they operate, which is much more than they are licensed to do. Collection Services might not be allowed as many other illegal services they are doing.Evidently not enough people have filed complaints with the State Comptrollers Office, the Better Business Bureau, the Federal Trades Commission(phone: 1800-688-9889), the Palm Beach County Occupational Division,and the Consumers Affair Division phone:561-712-6600).

President of Cross Country(Applied Card Systems) Rocko Abessinio(CEO) 800 Delaware Ave., Wilmington, Delaware, 19801, phone: 302-467-4600.
In order to cease the phone calls to your work and home you must send in a letter (certified copy) stating for them to cease the phone calls.Here are some names and numbers direct to the CEO's office: Melissa: Applied Card Services, 4700 Blue Lake Drive, Boca Raton, Fl. 33431, phone: 561-995-8820(ext: 52058) Fax:561-998-9458.

This company definitely has overstepped its boundries by leaps and bounds. They need to have the rug pulled out from under them immediately!!!!!!!!!!!!!!!!! The collectors and represenators are rude, crude, untrained, deceitful, obnoxious, ignorant and immature. And they do not review previous communications supposedly they have recorded or they would not need to continuously call about payment arrangement matters, they call only to harrass!!!!!!!!!!!Lets get them out of BUSINESS NOW!!!!!!!!!!!


Rick

Royal Palm Beach,
Florida,

Cross Country Bank Unlicensed!

#5Consumer Comment

Wed, August 21, 2002

Please publish this response. Recently I and my spouse have encountered similar circumstances involving Cross Country Bank, also operating under a fictitous name "Applied Card Services". The Parent Company, Cross Country Bank is based in Dover,Delaware .

The Delaware State Banking Commission (phone: 302-739-4235, fax: 302-739-3609 (Timothy McTaggert) stated to me that they are licensed only in Delaware to operate a Credit Card Services. The Florida State Banking (Vicki Williams)Commission(phone: 561-837-5054) does not authorize them to operate in the state of Florida in the way they operate, which is much more than they are licensed to do. Collection Services might not be allowed as many other illegal services they are doing.Evidently not enough people have filed complaints with the State Comptrollers Office, the Better Business Bureau, the Federal Trades Commission(phone: 1800-688-9889), the Palm Beach County Occupational Division,and the Consumers Affair Division phone:561-712-6600).

President of Cross Country(Applied Card Systems) Rocko Abessinio(CEO) 800 Delaware Ave., Wilmington, Delaware, 19801, phone: 302-467-4600.
In order to cease the phone calls to your work and home you must send in a letter (certified copy) stating for them to cease the phone calls.Here are some names and numbers direct to the CEO's office: Melissa: Applied Card Services, 4700 Blue Lake Drive, Boca Raton, Fl. 33431, phone: 561-995-8820(ext: 52058) Fax:561-998-9458.

This company definitely has overstepped its boundries by leaps and bounds. They need to have the rug pulled out from under them immediately!!!!!!!!!!!!!!!!! The collectors and represenators are rude, crude, untrained, deceitful, obnoxious, ignorant and immature. And they do not review previous communications supposedly they have recorded or they would not need to continuously call about payment arrangement matters, they call only to harrass!!!!!!!!!!!Lets get them out of BUSINESS NOW!!!!!!!!!!!

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