Cross Country Cross Country Bank charged over limit fee because of annual fee rip off Boca Raton Florida
I have been a customer for over three years. I was charged a $50 annual fee on my last statement. The annual fee took me over the limit, so I was charged a late fee. I did not see anything that stated if your annual fee is applied to your account and you go over your limit you will be charged a late fee. Needless to say the customer service representative was useless.
I'm a patient person, but I'm just fed up with this company. I closed my account today and now I feel like a big weight has been lifted off of me. I knew I should have closed this account in October. I thought I would keep it to build my credit. I guess you should follow your instincts once in a while. Besides, I have another credit card through another company with a lower rate, a toll free number, a grace period and no annual fees. I wouldn't recommend Cross Country Bank to my worst enemy.
Adria
Goose Creek, South Carolina
U.S.A.
1 Updates & Rebuttals
Eric
Key West,Florida,
U.S.A.
Cross Country Bank being investigated by Florida AG
#2Consumer Comment
Wed, January 07, 2004
The Florida Attorney Generals office is investigating this bank for violations of the RICO act. Falure to disclose, Fraud, Over charging customers. They have filed litigation.