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  • Report:  #1370665

Complaint Review: Cross country home warranties

Cross country home warranties Downright criminal... Refused to cancel policy Florida Internet

  • Reported By:
    George — Cleveland Ohio USA
  • Submitted:
    Mon, May 01, 2017
  • Updated:
    Mon, May 01, 2017

 Yes I encourage everyone that has to deal with them to contact the Better Business Bureau and if there are attorneys reading these reports please reach out to me. What they're doing is downright Criminal and my mortgage company Nationstar is in cahoots with them as they have refused to also to CANCEL my policy... Every time I contact Nationstar they tell me to contact cross country where I'm put on hold for at least an hour at a time and then when I finally connect with somebody they say they need a "manager's approval" and they will transfer me to somebody else after 5 mins of silence the person they transfer me to hangs up on me. I have made three attempts to cancel with them this is there mantra. It is also criminal the Nationstar Mortgage Company would give them my information so that they can solicit me by phone into purchasing this contract that I didn't need, because to have them look at your furnace or water heater whatnot, would cost (deductible) as much as it would from any repairman in the phone book.

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