Complaint Review: CROW & HJS Design

Crow Inc. has (had) a web site that advertised that they repaired and restored damaged porcelain, ceramic, collectables, etc.,  The Master Restorer, Hans Schindhelm, states in his Work Order Terms that he uses state-of-the-art repair and restoration techniques and will return an item and refund payment "in the unlikely even we are able to restore them".  In February of 2011 he received my damaged Boehm Holly Candle stick and my check for $360.50.  He warned that it would take a year or so to complete.  Beginning in April of 2012 I contacted him, leaving messages inquiring about my piece. I also emailed him. I heard nothing.  Now the phone is not in service, and  the website is gone.  I do not have my piece, part of a gift to my late father on his retirement, and of course the money is gone.