Complaint Review: Crown International Steel Building

DON’T BUY FROM THEM!!! Despite the fact that we told the phone salesperson (Rob) that this was in California he said he would get the engineering for us, They sent us some engineering that our building dept said was not even for this building and had pages missing. We called them back and they sent the right engineering but not stamped on each page? I called Rob back and he says they don’t need it stamped on each page I call the plan checker he says it the state law I call Rob back he says for $250. More they can send out a set stamped on all pages like the state requires. Why should I have to pay for a set that is stamped like the state requires that is in the price. Rob says go get the old set (1.5 hr drive) and send back to us and we will send to engineer to get stamped so I say why I should have to drive 1.5 hrs to pick this up them just have your engineer print out a new set and stamp them then send them to me. Rob say no. So I go to his manger and he agrees to do it, now its been three weeks and I call engineer and he says they never called him but he will put in mail today. A very misleading company and I would not use them at all, We paid the deposit over four months ago and still don’t have approved set of drawing form them? They are happy to take our money but not supply a state approved set of plans But good luck getting your building approved with these guys. Once they take your money you mean nothing to them. DON’T BUY FROM THEM!!! Thank you Rob for nothing.