Crums Climate Control TOOK MY MONEY WORSE SERVICE EVER THEY CHARGE $145.00 FOR A PERMITE TO INSTALL A AC UNITI NEVER GOT THE UNIT FROM THEM BECUASE THEY NEVER CAME BACK THEY SEND OUT THESE FALSE LETTERS WITH ALL THIS WONDERFUL BLA BLA ON THEM BUT ITS A TRICK Ripoff Winter Park Florida
I received a letter from this company to install a new ac unit , a person came to my house said I had to pay 145.00 for a permit gave me an estimate of the total , I ask on 10/04/2006 ,how long would it take to install the ac unit , he told me that it would be the next day, they never came I called the guy that gave me the estimate he said he would help me never heard of him again, then I spoke to ARLO , SHE LEFT ME ON HOLD a couple of times in total I have called at least 20 to 25 times.
Hey CRUMS WHO EVER YOU GUYS ARE I JUST WANT MY MONEY BACK, and I really don't want to speak to his daughter because she SUCSS BIG TIME.
Something I don't understand is why would offer people a service and then act like you are above the law and all that, and then you just apologize thru this person that has no RAPPORT with the people that are making your business grow. PROPAUSTRUASS
Making customers happy is the key to keeping them,being honest with customers, and welcoming communications between the company and its customers IS EVEN BETTER.
Omaspl
SANFORD, Florida
U.S.A.
2 Updates & Rebuttals
Omaspl
SANFORD,Florida,
U.S.A.
I WAS CONTACTED BY THIS VERY NICE PERSON "ITHINK HES THE OWNER"
#3Author of original report
Sun, August 12, 2007
I DO APPRECIATE HE'S HELP I GOT MY MONEY BACK. I AM VERY SORRY IT HAD TO GO THIS FAR.
HEY CRUMS GUY THANKS FOR YOUR KINDNESS, OF TAKING THE TIME TO LOOK AT MY REQUEST
Greg
Inter Park,Florida,
U.S.A.
please call me and i will fix this problem
#3UPDATE Employee
Thu, August 02, 2007
Dr Sir,
i can not apologize enough for what has happened to you if you would please call my on my cell phone i will take care of this problem.
cell # 407-574-9665
thank you,
Greg white general manager Crums Climate Control