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  • Report:  #1082234

Complaint Review: Crystal Springs

Crystal Springs DS Waters Standard Coffee Moldy Coffee, Got many employees sick St. Petersburg Florida

  • Reported By:
    DDD — St. Petersburg Florida
  • Submitted:
    Fri, September 06, 2013
  • Updated:
    Fri, September 06, 2013
  • Crystal Springs
    6750 Discovery Blvd Marbleton GA 30126
    Select State/Province
    USA
  • Phone:
  • Category:

We were given boxes of coffee that had expired.  The coffee was moldy.  We tried to return the coffee and it took over 2 months to get the company to pickup the coffee.  They then said they could not give us a credit for the coffee.  During the time it was left in our location some of our employees accidently consumed some and became extremely ill. 

 

I understand errors occur with quality but taking 2 months to return (I had to throw it away as the route guy would not pick it up) the product and making me call over and over with no luck.  I was transferred from DS waters to standard coffee and then told I would get a call back.  I still have not gotten a full credit just one box and misc credit for 221.94.  I returned over 1026 dollars worth of coffee. 

Anyway if you use this company check your shipments before they deliver because you can't return it even if its moldy.

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