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  • Report:  #1481661

Complaint Review: crystal1010.com

crystal1010.com wigsamerican.com domess.store Sent shoddy, fake items disguised as an American company Shenzhen Guandong

  • Reported By:
    Sorry I Took the Bait — United States
  • Submitted:
    Tue, July 09, 2019
  • Updated:
    Wed, July 10, 2019

I was attracted to an ad that popped up on Facebook offering American wigs by famous brands such as Raquel Welch.  Their website offered 100 % guarantee, lifetime warranty, and quick returns.  None of this is true. The only thing true about their website was that they use Paypal for payment.  I thought I was safe with that and that I was dealing with a legitimate company.  But no it is only a "Bait and Switch" company.

The wigs were not anywhere near the style and colors I ordered, nor were they labeled Raquel Welch, nor were they from California.  Upon contacting them, they would not give a return address until I sent them pictures of their items!  I did and they then offered a slim $15 refund and I keep the wigs or send them back to China at high expense. 





So, I complained to Paypal and all they did was eventually give me an address to send them to China and if or when I do, this ripoff company MAY send a refund in a month or so.  I can't believe I fell for this scheme.  I wish there was somewhere I could sue them for misrepresenting their products and lying about American brands and company.  By the way, on my credit card they do list a California zip code and phone and that the merchant is in USA!  

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