Print the value of index0
cs/fastblogincome.com I inquired for a free trial of income information. For 3 days I tried to cancel by phone with no answer.Online cancelation is not possible. Charged $77.24 + $3.06 non refundable per sales rep. Internet
I logged in for a "free" trial of the home-based income site. I was unable to cancel for 3 days no one would answer the phone number provided. When I finally reached someone, my credit card was charged for $77.24 +$3.06 for this product and it would be a monthly fee. I explained to the rep that I wanted to cancel and since I never logged on to the product I should be given a refund for the $77.24 and agreed to pay the $3.06 for ordering it. I was advised no refunds were given, no emails would be sent verifying cancellation of the service and they hung up on me when I asked to speak to a supervisor.
3 Updates & Rebuttals
RipOffHater
Minnesota,United States of America
I Second this!
#4Consumer Comment
Wed, December 09, 2009
I too logged in for a "free" trial of the home-based income site. I e-mailed for assistance and was never given a response till after the trial - they never answered any of the questions I had - then when I call to cancel I was given a run around, waiting patiently delaying me from cancelation. In addition, following the cancelation and not being granted a refund of the $77.24 monthly fee, they notified me of an additional number for Easyexspensenow.com apparently they gave my credit information to Easyexspensenow.com and told me that I have to cancel with them too... Aparently it is what I agreed too, however it is not clearly written! This company fastblogimcome.com is a sure RipOff! from my experience, I reccommend for anyone who reads this to not waste any of thier time by getting involved. And yes its true! They don't send out email notification of the cancelation nor give confirmation numbers. The best thing one can do is inform others like I'am and so I hope this gets to you before they do. Maybe the BBB can put a stop to them not allowing refunds! The fastBlogincome company did no work in deserving the money they took from me they didn't even want to assist me in canceling the service. They are leeches!
RipOffHater
Minnesota,United States of America
I Second this!
#4Consumer Comment
Wed, December 09, 2009
I too logged in for a "free" trial of the home-based income site. I e-mail for assistance and was never given a response till after the trial meanwhile they never answered any of the questions I had - then when I call to cancel I was given a run around delaying me from cancelation. In addition following the cancelation and not being granted a refund of the $77.24 monthly fee, they notified me that they gave my credit information to Easyexspensenow.com and told me that I have to cancel with them too... Aparently it is what I agreed too, however it is not clearly written! This company fastblogimcome.com is a scam from my experience, don't waste any of your time with them. And yes its true! They don't send out email notification of the cancelation nor give confirmation numbers. The best thing one can do is inform others like I'am and so I hope this gets to you before they do. Maybe the BBB can put a stop to them not allowing refunds! The Blogincome site did no work in helping me they didn't even want to assist in me canceling the service. What is this World coming too?
Fast Blog Income
Leadgate,Nationwide,
United States of America
Clarification of Program
#4UPDATE Employee
Wed, December 09, 2009
Fast Blog Income would like to take an opportunity to clarify our program offering. Interest in this program is large and it has come to our attention that some people were not able to contact our office due to the high call volume Fast Blost Income was experiencing. We have taken steps to alleviate this issue by adding additional staff and increasing our telephone bandwidth, which is cutting telephone hold times considerably. We are confident that in the future all customers will not experience a delay attempting to contact our offices. Any unsatisfied customer can contact our office at 877-204-7404 to speak with a Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to customersupport@fastblogincome.com
The Fast Blog Income Program is designed to educate and train the customer on how to understand and develop an internet blog site. With the blog site the customer can create their own personal blogging site to promote products and services and learn how to generate traffic to their blog site, all by working with Google to generate income.
Upon signing up for the program the Terms of the program are noted several times. On the initial signup page the cost of getting involved with the program are noted on the page. Also noted is the fact that this program is provided to everyone with a standard (3) three Day FREE trial. This 3 Day Free Trial is noted on the signup page and in the terms and conditions at the bottom of the page, along with an Earnings Disclaimer for the program.
To signup for the program, customers are charged a $2.97 processing fee. For the processing fee, the participants receive The Money Making Kit, access to online tutorials, and Unlimited Customer Support. After the 3 day free trial ends, the customer is subject to a monthly charge of $74.97 in order to continue the service. All these costs are clearly noted in the Terms and Disclosures on the page. The terms on the page are as follows: By submitting this form, I am ordering this product's trial membership for $2.97 for the processing fee. Unless cancelled, I will be charged $74.97 upon completion of the 3 day trial period. The charge will reoccur monthly at a total of $74.97 until cancelled. I have read and agree to the Terms and Conditions / Privacy Policy. To cancel call (877) 453 5682 or email customersupport@fastblogincome.com.
In addition, at the bottom of the initial signup page there is a link to the full program Terms.
Then on the second page in the signup process, the initial cost of $2.97 is again clearly noted on the page, with the terms below it. Once the customer enters their personal information to signup they MUST click to agree to the Terms before their account can be established. There is a check box that must be toggled to YES which reads, Yes, I want the Google Startup Kit and agree to the terms. In fact, EVERY customer that signs up for the program, MUST click in the required box to Agree with the terms. There can be no question as to what the program costs are.
Immediately after the signup process is completed, the customer receives confirmation emails for their various purchases. These Confirmation Emails again contain the initial program costs and the monthly charge requirement, the descriptor for the billing charge and the terms for the account maintenance.
During the sign up process, there are completely separate and additional services that can be added to the program. These programs are elective and are not require to participate in the Fast Blog Income program. The additional program costs of $19.97 per month is also clearly noted on the page and the customer again MUST opt in to the additional program. The additional program is The Expense Tracker. The Expense Tracker is a powerful money finding and budgeting tool that helps you minimize your expenses and increase your profitability each month.
We apologize for any inconvenience experienced by any customer and take every opportunity to clearly display the terms of the program during the signup process. In addition, we have satisfied customers and continually work too gain more satisfied customers. To help accomplish this we have an open, relaxed, no hassle cancellation procedure. Any unsatisfied customer can contact our office at 877-204-7404 to speak with a Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to customersupport@fastblogincome.com
Thank you, Fast Blog Income Staff