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  • Report:  #540653

Complaint Review: CSN Stores - Office Furniture.com

CSN Stores - Office Furniture.com Will Not Take Returns even though they advertise a return policy Boston, Massachusetts

  • Reported By:
    Manufacturing Company — Tennessee United States of America
  • Submitted:
    Wed, December 16, 2009
  • Updated:
    Wed, December 16, 2009
  • CSN Stores - Office Furniture.com
    800 Boylston St, Suite 1600
    Boston, Massachusetts
    United States of America
  • Phone:
    800-593-5251
  • Category:

CSN Stores.com LIES.  I received a damaged room divider for my office.  The box arrived in good shape so I believe it was broken before it ever shipped.  It was broken in 3 different places.  I contacted CSNStores.com immediately and they said I could return it, but they would send me info. for return shipping.  After a couple of weeks went by and I had not heard back, I contacted them again.  They told me that they did not want the damaged divider back but they would credit my credit card.  They never issued a credit, so I emailed them several times since then and they always said that they would credit my charge card back, but they never did.  It has been 4 months now and I'm tired of arguing - they win.  But, I want to warn anyone else not to purchase anything from CSN - if you have a problem or receive a damaged product you will not get your money back.  Buyer BEWARE of CSNStores.com

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