Complaint Review: CTU online

 I wish there was some legal action I could take. This school is a rip off. I did what I was supposed to do. I applied for FASFA for 2015 and 2016. I was approved for both years for a total of 20,000 in Pell grants and Stanford loans. I signed the paperwork needed for the school to accept these funds. I had them notarized, I mailed them to the financial department and waited. A few weeks later they called me and said that they never got the paperwork. OK. So, I repeated the above process and started my classes thinking all is well. Nope. Halfway through the first set of classes they contacted me again telling me that they had not received my paperwork. So now a third time, I print out the papers needed. I fill them out, I take them to a notary, I sign the, I mail them in. While all of this is going on, I am also working full time, now going to school full time, raising 3 children, and grieving for the lose of a 4 child. After the first round of classes. I couldn't take the stress of all of it, so I unenrolled. At this point there was no mention that they had still not processed my papers for my financial aid, so I thought all was well. Fast forward to seven months layer.

I get a call stating that I owe them almost $5,000. They advised me that they never got my paperwork for the release of funds so now I was responsible for paying. I told them that I did my job and was sorry they didn't do theirs. I still have all those funds available in my FASFA waiting for them to collect it and they refuse to do so. Now, a year later, I have started to get calls on a daily basis asking if I would like to re enroll. Heck no! Are you crazy? I told the re enrollment specialist, who also was a student of CTU, what had happened and that the lady from the finance department told me that I must not have done the paperwork. The gentalman from the re enrollment department told me that it is odd because that almost never happens anymore. ANYMORE! This other lady is blaming me and the gentleman says yes it does happen. Screw this school. I hope there is a class action lawsuit against them and I will be right there with everyone else. I have read all of the reviews from the US Veterans that have been ripped off for their GI bills too. I hope like hell that this school is shut down and all the debt is forgiven because of their business practices. On top of that, the teachers don't care about you. I also got emails all the time intended for other students.