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  • Report:  #280916

Complaint Review: Curves International

Curves International Christian only in name Chester Illinois

  • Reported By:
    Anywhere Buthere Missouri
  • Submitted:
    Thu, October 25, 2007
  • Updated:
    Fri, October 26, 2007
  • Curves International
    1027 State St.
    Chester, Illinois
    U.S.A.
  • Phone:
    618-826-1881
  • Category:

About a year ago i bought my wife for her B-day a one year pass to curves. She apperently had to sign a one year contract with them, why a person has to engage in a contract for them to provide a service is absurd. However this is what my wife wanted, so I let her set it up. She also set up automatic bill pay. A couple months later we landed on hard times, our car broke down so it was impossible to get up there, but we had to pay regardless wether she went or not. They did not charge us a couple of months, but my wife told them that she could no longer go. Can you believe they want 50 dollars to get out of a contract. Any way according to my wife she told them (Curves) to take the 50 out of our account and they said they would take care of it. They didn't for almost six months they deducted the monthly fee out of our account. IDK y I didn't catch it before, but I didn't, foolish me. All that time we payed for something we didn't get. When I asked them for our money back and they went back on their word and saying they never said they were going to take care of it, and kept going back to the contract. The lesson I learned in never sign a contract, with auto bill pay even if a company says it is Chritsian based.

Sentry
Anywhere Buthere, Missouri
U.S.A.

3 Updates & Rebuttals


Jim

Anaheim,
California,
U.S.A.

Hmmmm?

#4Consumer Comment

Fri, October 26, 2007

Why do you believe being a Christian-based company means somehow that you're expecting they return money back to you because you didn't use the service? If you tithe to a church and you didn't get the spiritual feeding you expected, or didn't go as often as you should because you had to work (for example), do you ask for your money back? NO. If I go to seminary, I go for most of the year, get sick and can't take the final, do I get a refund for the unused part of the year I didn't go? NO.

You didn't use the service despite the fact you committed to using it by signing a contract. I'm certain no one expected you to run into difficult times, but it happens to all of us. It's a test of faith......


Jim

Anaheim,
California,
U.S.A.

Hmmmm?

#4Consumer Comment

Fri, October 26, 2007

Why do you believe being a Christian-based company means somehow that you're expecting they return money back to you because you didn't use the service? If you tithe to a church and you didn't get the spiritual feeding you expected, or didn't go as often as you should because you had to work (for example), do you ask for your money back? NO. If I go to seminary, I go for most of the year, get sick and can't take the final, do I get a refund for the unused part of the year I didn't go? NO.

You didn't use the service despite the fact you committed to using it by signing a contract. I'm certain no one expected you to run into difficult times, but it happens to all of us. It's a test of faith......


Tallulah-phoebe

Beverly Hills,
California,
U.S.A.

YOU signed the contract

#4Consumer Comment

Thu, October 25, 2007

YOU signed the contract, therefore you are obligated to follow all of the terms and conditions in said contract.

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