Complaint Review: Custom Silk Creations Wedding Flower Store Susan Ketchum

PUT IT THIS WAY....  SHE STOLE OUR MONEY FOR SOME SILK FLOWERS!  WE PAID 1246.00, AND WAS RIPPED OUT OF 367.00.  FLOWER WE NEVER RECIEVED FOR OUR WEDDING.  SHE WON'T RETURN CALLS, EMAILS, MESSAGES, OR GIVE A REFUND.  HELL!  WE EVEN ASKED HER TO JUST SEND THEM STILL AND NOTHING.  AFTER DOING MY OWN INVESTIGATION WE FOUND OUT ABOUT HUNDREDS MORE WITH THE SAME ISSUES.  SHE HAS OVER 51 COMPLAINTS WITH THE BBB OF PENNSYLVANIA ALONE.  I FINALLY FILED A REPORT WITH THE ATTORNEY GENERAL AS ANYONE ELSE ON HERE SHOULD.  ALL I EVER GET FROM HER IS I SENT THEM, THEY ARE COMING, I NEED TO PUT A TRACER ON IT, BUT NOT EVEN A VERBAL PHONE CALL.  I GUESS I SHOULD BE GLAD AT THE SHE DID SEND ME SOMETHING MINUS 2 BOXES OF ITEMS.  OTHERS REPORTED NOT GETTING A d**n FLOWER PETAL FROM HER.  WHAT NERVE TO RUIN PEOPLES WEDDINGS LIKE THIS.  DON'T EVER TRUST ANYTHING SHE SAYS....!!!!!!  YOU'LL GET MORE FROM ASKING A TREE TO BORROW A BRANCH, THEN DEALING WITH HER!